Welcome to Zenduty.

The most advanced incident management platform.

What makes Zenduty Unique?

It allows for flexible scheduling, notifications and escalation policies so teams and individuals can set their own pace and methodology for work. It connects with over 100 applications to provide a bird’s eye view over your entire system. It attaches relevant context to your alerts, so you can solve the problem at the root and not just manage the symptoms. It provides advanced analytics so you can successfully conduct a post-mortem at every level.

But most importantly, it prioritises the wellness of the SREs on call, safeguarding their sleep and minimizing alert fatigue to ensure happy customers and happy employees!

Customer dissatisfaction can cost you real money.
Stay ahead of their grievances with

Features

Everything you need to put your on-call on autopilot.

Advanced Routing Rules

Advanced Routing Rules

Help you to control workflow between tasks in a systematic process and create rules based on service, context and data.

Flexible On-call Scheduling

Flexible On-call Scheduling

Easy to create and manage the on call rotations as well as the escalation policies for teams with overrides and allotment of vacations to ensure no alert goes unresolved.

Intelligent Context

Intelligent Context

Incidents are data-rich and context-aware and help teams zero-in the source of the problem in seconds. Incidents are resolved faster and false-alarms are prevented.

Workflows + Autopilot

Workflows + Autopilot

Self activating and executing run book on previously occurred or similar incidents.

Analytics and Reporting

Analytics and Reporting

Give you advanced analytics and reporting to get deeper insights into the workings of your teams, services and user performance.

Incident prediction engine

Incident prediction engine

Ensure that major outages do not get the better of you and be ahead of them by planning your response prior to the incident.

Integrations + API

Integrations + API

Over 100+ integrations that help you keep a bird’s eye view on updates. API to create alerts from the application source.

Integrated ChatOps

Integrated ChatOps

Interactive and packed integrations with Slack and Microsoft Teams for quick collaborative triaging.

24x7 Support

24x7 Support

Our support team is available round the clock. When you’re on-call, we’re on-call.

We guarantee 50% more sleep time for SREs than our competitors.

Ready for the most awesome Incident Management System?

Reimagine work-life balance for your SREs. Get started for free today!