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Zenduty’s end-to-end incident alerting, on-call management and response orchestration platform helps you institutionalize reliability into your production operations.

Trusted by 1000+ businesses

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360° View of your Operational Health in Real-time

Get a single pane of glass view of the health of all your production operations. Respond to incidents 90% faster and resolve them 60% faster.

360° View of your Operational Health in Real-time

Build a Solid On-call Culture

Deploy customized and data-driven on-call rotations to ensure 24x7 operational coverage for major incidents.

Build a Solid On-call Culture

Frictionless Incident Response

Deploy industry-leading incident response procedures and resolve incidents faster through effective task delegation and collaborative triaging.

Frictionless Incident Response

Be Prepared with Actionable Playbooks

Bring your playbooks automatically into your incidents. Log incident tasks and action items for productive postmortems and future incidents.

Be Prepared with Actionable Playbooks

Focus on Alerts that Matter

Suppress noisy alerts so that your engineers and support staff are focused on the alerts that matter.

A Single Pane of Glass View of your Production Health

Over 100+ integrations with all your APMs, log monitoring, error monitoring, server monitoring, ITSM, Support and security services.

A Single Pane of Glass View of your Production Health

We got Comms Covered

Zenduty takes care of the entire incident communications by automatically creating dedicated conference bridges, Slack/Teams channels, Zoom/Webex bridges, Jira tickets and adding all responders and stakeholders to the relevant communication channels.

Slack Integration

Welcome to the best Slack integration in the industry. Manage your incidents end-to-end right from the slack channel.

Microsoft Teams Alerts

Receive critical incident alerts on Microsoft Teams. Coordinate with your teams in real-time with the best user experience in the industry.

Dedicated Jira Tickets

Zenduty automatically creates Jira tickets and syncs them across platforms when an incident is triggered.

Details page
Alerts page
Timeline page
Incident Response on the Move

Incident Response on the Move

Never miss a critical alert, download the Zenduty application on iOS and Android to receive critical incident alerts on your phone and smartwatches. Get a brief about the incident and acknowledge the incident directly from the push notification.

Seamless Integration at Your Fingertips

Seamless Integration at Your Fingertips

Unsure how to use Zenduty with your existing tools? Zenduty effortlessly integrates with over 150+ tools, including APM, Log monitoring, Infrastructure, and many more, ensuring your path to reliability is smooth and hassle-free.

You're in Good Hands

E COMMERCE

IndiaMart currently has over 152,000 paying subscribers who make up 95% of the revenue. This makes it very important for the company to deliver an uninterrupted online experience as it directly impacts the subscriber experience and thence the revenue. Our most important KPI is to ensure uptime of our all production websites and without Zenduty, we can not do this. Zenduty plays a vital role in maintaining uptime of our websites by providing alerts timely.

Vinay Singh

DevOps Manager, IndiaMart

FINTECH

Zenduty helps the team keep a track of weekly occurring, re-occurring issues, we design the on-call schedule on the tool to escalate the alerts to the on-call engineer and provide us with a robust interface to manage the incident within Slack, which is our team communication channel. And lastly, the MTTA and MTTR are recorded and visualized on the tool, to help us compare the actual and target numbers for improvements. We are happy to pay for on-call tools because the value this tool adds for our engineers and customers is much higher than the money.

Rohit Khatana

VP of Engineering, Qoala

ENTERTAINMENT

It's a great incident management tool that helps us enable faster and better incident resolution. We have all our critical applications and system alerts configured on Zenduty. We manage end-to-end Incidents on Zenduty.

Mohammed Shabbir S

Technical Support Lead, Bookmyshow

FINTECH

I like Zenduty’s intuitive user experience throughout, be it the web UX, the Android UX, and most of all the Slack UX. We pretty much manage all our incidents from sitting inside a Slack channel and that’s awesome. Other than being a robust product, I found the people providing support are the best. As an operations team lead myself, I understand the day-to-day toil and stress support can cause. The Zenduty team has just always been there, friendly, coolheaded, and ready to take action on anything thrown at them.

Heinrich Roets

Operations Support, Electrum Payments.

TRAVEL

Zenduty has been great so far in terms of delivering meaningful alerts to the right person quickly, which has also improved our uptime significantly. We did not face any challenges with the onboarding, and received great support from everyone in the team - further reducing our friction while moving to Zenduty. The turnaround for most of our requests was super quick and the team was very helpful while resolving our queries!

Atmesh Mishra

Associate Vice President - Platform at Chalo

HOSPITALITY

All (infrastructure downtime) alerts by default go to DevOps receiver … which trigger SMS and a phone call to the concerned on-call developer based on the configuration provided. (Zenduty) ... is pretty intuitive with great support and configuring them with escalation policies is a piece of cake.

Abhay Kumar

Lead DevOps Engineer at Zolo Stays

TECH

Zenduty serves as a command and control center for our DevOps/incident management functions. Over time, we have deployed a whole bunch of monitoring services through AWS, Datadog, GitHub, Monit, Python scripts, etc, and it has become quite a challenge to centralize the alerts and act upon them. Zenduty gives a clean way of pulling together these alerts, classifying them, assigning them, acting on them and then sending out updates.

Anirban Mazumdar

CTO, Urbanpiper

TECH

Easy to configure, intuitive platform that triggers alerts from our monitoring tools such as Datadog, AWS Cloudwatch, GCP, etc, and helps us respond to incidents faster.

Felipe Urbina

CTO, Simpliroute

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Be Prepared for Incident Response with Zenduty

Your robust incident management and alerting platform. Organizations have experienced reduced alert fatigue with over 60% reductions in MTTA & MTTR while experiencing growth.