End-to-end incident alerting and response platform
Implement modern incident response and on-call practices into your production operations and provide industry-leading SLAs to your customers
PRODUCT OVERVIEW
A single pane of glass view of your production health
Over 100+ integrations with all your APMs, Log monitoring, Error monitoring, Server monitoring, ITSM, Support and Security services
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CONTEXT, ROUTING AND COMMS
Eliminate noisy alerts and route effectively
Suppress noisy alerts with ease. Route alerts to specific teams or subject matter experts depending on the components that are affected
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INCIDENT RESPONSE
Structured incident response
Use incident roles to delegate specific areas of incident response in an organized manner. Increase incident transparency to internal and external stakeholders
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ANALYTICS
Analyze business-level performance
Track your business's reliability journey by teams
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COMMS
Manage incidents end-to-end from Slack and Teams
Zenduty's ChatOps capabilites are th best in the industry. Use your favorite real-time comms platform to manage every aspect of your incident response
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Advanced Routing Rules
Minimize alert fatigue
Flexible Scheduling
Shift restrictions, overrides and forwarding
Intelligent Context
Use rich data to triage faster
Workflows + Autopilot
Automate and build self-healing systems
Analytics and Reporting
Use data to build response strategies
Integrations + API
Monitor any service with Zenduty
Integrated ChatOps
Collaborative triaging from Slack and Teams
24x7 Support
We're on call when you're on call
Build a world class culture of Reliability.
You're in good hands
Zenduty serves as a command and control center for our devops/incident management functions. Over time, we have deployed a whole bunch monitoring services through AWS, Datadog, Github, Monit, Python scripts, etc — and it has become quite a challenge to centralise the alerts and act upon them. Zenduty gives a clean way of pulling together these alerts, classifying them, assigning them, acting on them and then sending out updates. And to top it up, the team is excellent in their responses to address issues, or making rapid enhancements to accommodate a valid use-case.
