End-to-end Incident
alerting and response platform

Implement modern incident response and on-call practices into your production
operations and provide industry-leading SLAs to your customers

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A single pane of glass view on your production health

Over 100+ integrations with all your APM’s, log monitoring, error monitoring , server monitoring ,ITSM, Support and security services.

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PRODUCT OVERVIEW

Escalate alerts to the right people

Alert and escalate critical events to your on-call engineers via SMS, IVR, Email, Slack and Teams and rope in subject matter experts with ease and speed

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Customizable on call scheduling

Deploy customized and data driven on call rotations to enable 24x7 always on operations

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ROUTING AND COMMS

Eliminate noisy alerts and route effectively

Suppress noisy alerts with ease. Route alerts to specific teams or subject matter experts depending on the components that are affected

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INCIDENT RESPONSE

Structured incident response

Use incident roles to delegate specific areas of incident response in an organized manner. Increase incident transparency to internal and external stakeholders

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ANALYTICS

Analyze business-level performance

Track your business's reliability journey by teams

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COMMS

Manage incidents end-to-end from Slack and Teams

Zenduty's ChatOps capabilities are th best in the industry. Use your favorite real-time comms platform to manage every aspect of your incident response

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Everything you need to minimize your mean time to recovery
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Advanced Routing Rules

Minimize alert fatigue

Flexible Scheduling

Shift restrictions, overrides and forwarding

Intelligent Context

Use rich data to triage faster

Incident Playbooks

Use playbooks to enhance incident preparedness

Analytics and Reporting

Use data to build response strategies

Integrations + API

Monitor any service with Zenduty

Integrated ChatOps

Collaborative triaging from Slack and Teams

24x7 Support

We're on call when you're on call

You're in good hands

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Build a world class culture of Reliability.
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