ZENDUTY EARLY STAGE PROGRAM

Higher reliability = Greater traction

We understand the importance of uptime in early stage start-ups. We also understand that you’re running on a budget, building fast and breaking things.

Worry Not! We've got your back.

In Credits

$3,000

For

12 Months

The Zenduty early stage program.
For the category leaders of tomorrow!

Use your reliability as a weapon to compete with the giants

Zenduty's end-to-end incident alerting, on-call management and response orchestration platform lets you recover from downtime faster and earn the trust of your early customers.

Powerful features at your fingertips.

Complete free access to 60+ premium features to help acknowledge, resolve production issues faster.

On-call Features

Unlimited SMS/Phone call alertsAdvanced alert routing rulesOn-call schedulingEmail AlertsIncident commsSlack NotificationsTeams NotificationsPush Notifications

Notification Policy

Alert forwarding48 hours support turnaround timeCustom incident messagesShift Overrides(beta)

Incident Response

Android/iOS applicationAPI access100+ out-of-the-box integrationsIncident taggingService maintenance windowsIncident Command SystemAdvanced alert suppressionSingle Sign OnTask templates24 hours support turnaround timeAutomated playbooksOutgoing/two-way integrations with Jira, Slack, Zoom, Freshdesk, etc.

Who are eligible

New customer

Currently not a Zenduty customer.

Early stage

Up to $2M in funding and less than 2 years old.

Team

20 employees or less.

Build a culture of reliability

Join Now

You're in Good Hands

Easy to configure, intuitive platform that triggers alerts from our monitoring tools such as Datadog, AWS Cloudwatch, GCP, etc, and helps us respond to incidents faster.
Felipe Urbina, CTO, Simpliroute
IndiaMart currently has over 152,000 paying subscribers who make up 95% of the revenue. This makes it very important for the company to deliver an uninterrupted online experience as it directly impacts the subscriber experience and thence the revenue. Our most important KPI is to ensure uptime of our all production websites and without Zenduty, we can not do this. Zenduty plays a vital role in maintaining uptime of our websites by providing alerts timely.
Vinay Singh, DevOps Manager, IndiaMart
Zenduty helps the team keep a track of weekly occurring, re-occurring issues, we design the on-call schedule on the tool to escalate the alerts to the on-call engineer and provide us with a robust interface to manage the incident within Slack, which is our team communication channel. And lastly, the MTTA and MTTR are recorded and visualized on the tool, to help us compare the actual and target numbers for improvements. We are happy to pay for on-call tools because the value this tool adds for our engineers and customers is much higher than the money.
Rohit Khatana, VP of Engineering, Qoala
It's a great incident management tool that helps us enable faster and better incident resolution. We have all our critical applications and system alerts configured on Zenduty. We manage end-to-end Incidents on Zenduty.
Mohammed Shabbir S, Technical Support Lead, Bookmyshow
I like Zenduty’s intuitive user experience throughout, be it the web UX, the Android UX, and most of all the Slack UX. We pretty much manage all our incidents from sitting inside a Slack channel and that’s awesome. Other than being a robust product, I found the people providing support are the best. As an operations team lead myself, I understand the day-to-day toil and stress support can cause. The Zenduty team has just always been there, friendly, coolheaded, and ready to take action on anything thrown at them.
Heinrich Roets, Operations Support, Electrum Payments.
All (infrastructure downtime) alerts by default go to DevOps receiver … which trigger SMS and a phone call to the concerned on-call developer based on the configuration provided. (Zenduty) ... is pretty intuitive with great support and configuring them with escalation policies is a piece of cake.
Abhay Kumar, Lead DevOps Engineer at Zolo Stays
Zenduty serves as a command and control center for our DevOps/incident management functions. Over time, we have deployed a whole bunch of monitoring services through AWS, Datadog, GitHub, Monit, Python scripts, etc, and it has become quite a challenge to centralize the alerts and act upon them. Zenduty gives a clean way of pulling together these alerts, classifying them, assigning them, acting on them and then sending out updates.
Anirban Mazumdar, CTO, Urbanpiper
Easy to configure, intuitive platform that triggers alerts from our monitoring tools such as Datadog, AWS Cloudwatch, GCP, etc, and helps us respond to incidents faster.
Felipe Urbina, CTO, Simpliroute
IndiaMart currently has over 152,000 paying subscribers who make up 95% of the revenue. This makes it very important for the company to deliver an uninterrupted online experience as it directly impacts the subscriber experience and thence the revenue. Our most important KPI is to ensure uptime of our all production websites and without Zenduty, we can not do this. Zenduty plays a vital role in maintaining uptime of our websites by providing alerts timely.
Vinay Singh, DevOps Manager, IndiaMart