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Zenduty
Alerting for Proactive Monitoring

ZENDUTY + NEWRELIC

Alerting for Proactive Monitoring

New Relic's integration with Zenduty allows you to enhance the monitoring insights and metrics from New Relic, quickly detect any performance issues, receive actionable notifications, and help your on-call team stop issues from becoming critical incidents.

Flexible and Accurate Alerting

Flexible and Accurate Alerting

Elevate your New Relic alerts by forwarding them to the appropriate teams through various channels, such as SMS, Phone Calls, Push Notifications, Slack, and Microsoft Teams.

Custom Routing

Custom Routing

Use Alert Rules to add notes, responders, and incident tasks automatically, define suppression rules, and route New Relic alerts to the right people or teams. Reduce the noise from redundant alerts and assist your engineers in concentrating on the issues that matter.

Resolve critical issues before they impact your customers

Intelligent Data-rich Insights

Intelligent Data-rich Insights

By pulling context-rich data from New Relic and delivering it directly to your Slack and Microsoft Teams war rooms, Zenduty clears up miscommunication among your teams. Use playbooks to acquire a step-by-step breakdown of what to do in emergency situations and ease onboarding for L1 engineers.

Takes Minutes, Saves Hours

Takes Minutes, Saves Hours

Integrate New Relic with Zenduty within minutes, immediately harness intelligent insights from your monitoring metrics, saving precious manhours.

You can get started with Zenduty today for free

New Relic + Slack + Zenduty

New Relic + Slack + Zenduty

The most comprehensive Slack and New Relic connection available, gives you complete control over your New Relic incidents in your palms. From the convenience of your Slack War-room, manage the entire process from alert to resolution.

New Relic + Teams + Zenduty

New Relic + Teams + Zenduty

Stay up-to-date on critical New Relic issues with instant alerts through Microsoft Teams. Simplify collaboration with your team and enjoy the best user experience in the industry.

Zenduty
Check-out the New Relic Integration Guide

Check-out the New Relic Integration Guide

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Be the Reliable Business That Your Customers Trust.

Send right alerts to right people at the right time. Reduce your downtime and MTTR.

You're in Good Hands

E COMMERCE

IndiaMart currently has over 152,000 paying subscribers who make up 95% of the revenue. This makes it very important for the company to deliver an uninterrupted online experience as it directly impacts the subscriber experience and thence the revenue. Our most important KPI is to ensure uptime of our all production websites and without Zenduty, we can not do this. Zenduty plays a vital role in maintaining uptime of our websites by providing alerts timely.

Vinay Singh

DevOps Manager, IndiaMart

FINTECH

Zenduty helps the team keep a track of weekly occurring, re-occurring issues, we design the on-call schedule on the tool to escalate the alerts to the on-call engineer and provide us with a robust interface to manage the incident within Slack, which is our team communication channel. And lastly, the MTTA and MTTR are recorded and visualized on the tool, to help us compare the actual and target numbers for improvements. We are happy to pay for on-call tools because the value this tool adds for our engineers and customers is much higher than the money.

Rohit Khatana

VP of Engineering, Qoala

ENTERTAINMENT

It's a great incident management tool that helps us enable faster and better incident resolution. We have all our critical applications and system alerts configured on Zenduty. We manage end-to-end Incidents on Zenduty.

Mohammed Shabbir S

Technical Support Lead, Bookmyshow

FINTECH

I like Zenduty’s intuitive user experience throughout, be it the web UX, the Android UX, and most of all the Slack UX. We pretty much manage all our incidents from sitting inside a Slack channel and that’s awesome. Other than being a robust product, I found the people providing support are the best. As an operations team lead myself, I understand the day-to-day toil and stress support can cause. The Zenduty team has just always been there, friendly, coolheaded, and ready to take action on anything thrown at them.

Heinrich Roets

Operations Support, Electrum Payments.

TRAVEL

Zenduty has been great so far in terms of delivering meaningful alerts to the right person quickly, which has also improved our uptime significantly. We did not face any challenges with the onboarding, and received great support from everyone in the team - further reducing our friction while moving to Zenduty. The turnaround for most of our requests was super quick and the team was very helpful while resolving our queries!

Atmesh Mishra

Associate Vice President - Platform at Chalo

HOSPITALITY

All (infrastructure downtime) alerts by default go to DevOps receiver … which trigger SMS and a phone call to the concerned on-call developer based on the configuration provided. (Zenduty) ... is pretty intuitive with great support and configuring them with escalation policies is a piece of cake.

Abhay Kumar

Lead DevOps Engineer at Zolo Stays

TECH

Zenduty serves as a command and control center for our DevOps/incident management functions. Over time, we have deployed a whole bunch of monitoring services through AWS, Datadog, GitHub, Monit, Python scripts, etc, and it has become quite a challenge to centralize the alerts and act upon them. Zenduty gives a clean way of pulling together these alerts, classifying them, assigning them, acting on them and then sending out updates.

Anirban Mazumdar

CTO, Urbanpiper

TECH

Easy to configure, intuitive platform that triggers alerts from our monitoring tools such as Datadog, AWS Cloudwatch, GCP, etc, and helps us respond to incidents faster.

Felipe Urbina

CTO, Simpliroute

You're in Good Hands

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Be Prepared for Incident Response with Zenduty

Your robust incident management and alerting platform. Organizations have experienced reduced alert fatigue with over 60% reductions in MTTA & MTTR while experiencing growth.