Pricing Plans to Suit All Business Needs.
Free for small teams, pay as you like.
Whether you are just starting out, or cater to millions of customers spanning continents or somewhere in between, your customers expect seamless service.
Plan Features
| Plan | Free | Starter | Growth |
|---|---|---|---|
Pricing | Free | 5USD/user/month | 19 USD/user/month |
| Limits | 10 users, 1 account | ||
Call/SMS Notifications (Domestic) | 100/account | 100/user | Unlimited |
Additional Call/SMS Notifications (Domestic) | 0.1 USD/notification | 0.1 USD/notification | Unlimited |
Call/SMS Notifications (Int) | NA | $0.35 per minute | Unlimited |
Additional Call/SMS Notifications (Int) | NA | $0.35 per minute | Unlimited |
Email Notifications | Unlimited | Unlimited | Unlimited |
Slack/MS Team Notifications | Unlimited | Unlimited | Unlimited |
Reroute, Ack and Resolve in Slack/Teams | Unlimited | Unlimited | Unlimited |
Route Alerts to Private Slack/Teams Channels | Unlimited | Unlimited | Unlimited |
Route Alerts Based on Team to Slack/Teams Channels | Unlimited | Unlimited | Unlimited |
ChatOps Collaboration | Unlimited | Unlimited | Unlimited |
Incoming Phone Call Routing | No | No | Yes |
Incoming Phone Call Routing (Phone Number) | No | No | $10 per num/month (1 free) |
Incoming Phone Call Routing (Domestic) | No | No | $0.10 per minute (100 minutes free) |
Incoming Phone Call Routing (International) | No | No | $0.35 per minute |
Available integrations | Non Enterprise | Non Enterprise | Unlimited |
Custom Integrations | Contact us | Contact us | Contact us |
| API Access | 100 calls/month | 1000 calls/month | Unlimited |
Outbound Integrations | No | Non Enterprise | Unlimited |
Notification rules | Yes | Yes | Yes |
Advanced Escalation Policies | Yes | Yes | Yes |
Schedule shift overrides* | No | Yes | Yes |
Team-Based Service Management | Yes | Yes | Yes |
Automatic escalations | Yes | Yes | Yes |
Custom User Rules | Yes | Yes | Yes |
Alert Suppression | Yes | Yes | Yes |
| Alert Filtering | No | Yes | Yes |
Service Subscriptions* | No | Yes | Yes |
Context-based alerts | No | Yes | Yes |
| Burn chart* | No | No | Yes |
Monthly Overview Analytics | Yes | Yes | Yes |
Operational Efficiency Analytics | No | No | Yes |
User & Team Productivity Analytics | Yes | Yes | Yes |
Sevice and Infrastructure Health Analysis | No | Yes | Yes |
Drill-down analytics | Yes | Yes | Yes |
| Data Retention | 3 Months | 12 Months | Unlimited |
| Routing Rules | No | Yes | Yes |
Central Notification Rules | No | Yes | Yes |
Email and Chat support | Yes | Yes | Yes |
24X7 Live Call Support | No | No | Yes |
| * = features available on demand only |