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FREE 14 DAY TRIALAVAILABLE FOR ALL PLANS

Pricing that scales with your team

Free

On-call and alerting for young startups and hobbyists

$0

PER USERPER MONTH

BASIC FEATURES

Phone call & SMS alerts

Email, Slack and Teams alerts

Push Notifications

On-call scheduling

Android/iOS application

120+ out-of-the-box integrations

Starter

Incident response for smaller teams.

$5

PER USERPER MONTH

BASIC FEATURES

Two-way integrations with Jira

Slack, Zoom, Freshdesk, Statuspage and others

Incident Responders

Incident tagging

Alert forwarding

48 hours support turnaround time

Growth

Incident management for fast-growing teams

$14

PER USERPER MONTH

BASIC FEATURES

Unlimited SMS/Phone call alerts

Advanced alert routing rules

Role Based Access Control

Incident Command System

Automated playbooks - Task templates

Service maintenance windows

Incident comms

Single Sign On

Advanced alert suppression

Custom incident messages

Shift overrides

24 hours support turnaround time

RECOMMENDED

Enterprise

Advanced incident management for the enterprise.

$21

PER USERPER MONTH

BASIC FEATURES

Priority Live Support

Dedicated account manager

24 hours support turnaround time

Incident Postmortems

Incident SLAs

Custom Incident Priorities

Stakeholder Communications

Developer Support

Unlimited users

Stakeholder communication templates

Postmortem templates

Not sure which plan is best for you ?

Talk to our sales team about your requirements, learn about pricing, or request a demo.

Features

Enterprise

User Limits

5 Users

5 Users

10 Users

50 Users

Unlimited

Free Call/SMS Notifications per month

Domestic - US, Canada, India

100/account

100/account

No. of users x 100

Unlimited

Unlimited

Free Call/SMS Notifications

Int - Rest of World

25/account

25/account

No. of users x 25

Unlimited

Unlimited

Additional Call/SMS Notifications

Domestic - US, Canada, India

$0.1 per Notification

Unlimited

Unlimited

Additional Call/SMS Notifications

Int - Rest of World

$0.35 per Notification

Unlimited

Unlimited

Incident Alerting and Escalations

Notification rules

Escalation Policies

Forwarding Rules

Available integrations

Limited

Limited

Unlimited

Unlimited

Unlimited

Custom Integrations

Outbound Integrations

Unlimited

Unlimited

Unlimited

Slack Alerts

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Microsoft Teams Alerts

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Android/iOS Push notifications

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Conditional Escalations

Conditional Incident Assignment

Auto-add Responders(conditional)

Conditional

Rule-based Prioritization

Rule-based Urgency

Recurring Maintenance Windows

Custom Incident Priorities

SLA breach alerts

Postmortem Reminders

Assign & Create Post Incident tasks

On-calls Reminders

Incident Response Management

Incident Responders

Two-way Integration with Ticketing Platforms

Jira, ServiceNow, Zendesk, Freshdesk

Incident Playbooks

Task Management with Remediation Notes and Logs

Role Management

Incident Priorities

Incident SLA Timers

Snooze Notification

Incident Merge

Incident Communications and ChatOps

Incident Management via Slack, Teams and Google Chat

Acknowledge, Resolve, Assign

Single/Multi Channel Configurations

Auto-create Jira Tickets

Dedicated Zoom/Generic Bridge for every Incident

Status Page Auto-update

Advanced Incident Response via Slack, Teams and Google Chat

Track SLAs, Tasks, Roles

Incident preparedness

Similar Incidents

Acknowledge, Resolve, Assign

Dynamic/Rule-based Playbooks

Dynamic Responders

Dedicated Slack War Room

Linked Tickets on CRM/ITSM/Issue Tracker

Jira, SNOW, Zendesk, Freshdesk, GitHub

Custom Routing Rules

Alert Noise Suppression

Rule-based Urgency, Priority and SLA

Dynamic Escalation Policy Overrides

Dynamic Assignees

Rule-based Task Creation and Assignment

Rule-based Prioritization

Rule based event routing

Post-Incident

Monthly Overview Analytics

Operational Efficiency Analytics

User & Team Analytics

Service and Infrastructure Health Analysis

Team, Service and User level drill-downs

Interactive Graphs

Heat Maps to Visualize Incident Count

User Level Search Feature

Side by Side Comparison

Insights and trend data

PDF Export Reports

Account Administration

Single Sign On

Role Based Access System

Data Retention

3 Months

3 Months

12 Months

Unlimited

Unlimited

Domain Restrictions

Stakeholder Management

Stakeholder Templates

Stakeholders Comms

Automated Stakeholder Emails

Automatic Status Page Updates

API and Extensibility

Full API Access

Terraform Provider

Support

Live Chat Support

Email and Chat support

24X7 Priority Support

Developer Support

Dedicated Account Managers

Trusted by 700+ Customers

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Frequently asked questions

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Be Prepared for Incident Response with Zenduty