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AppOptics Integration Guide

AppOptics helps you monitor applications, infrastructure, and servers in one platform.

What can Zenduty do for AppOptics users?

With AppOptics's Integration, Zenduty sends new AppOptics alerts to the right team and notifies them based on on-call schedules via email, text messages(SMS), phone calls(Voice), Slack, Microsoft Teams and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed. Zenduty provides your NOC, SRE and application engineers with detailed context around the AppOptics alert along with playbooks and a complete incident command framework to triage, remediate and resolve incidents with speed.

Whenever AppOptics triggers an alert based on a predefined condition, Zenduty will create an incident. When that condition goes back to normal levels, Zenduty will auto-resolve the incident.

You can also use Alert Rules to custom route specific AppOptics alerts to specific users, teams or escalation policies, write suppression rules, auto add notes, responders and incident tasks.

To integrate AppOptics with Zenduty, complete the following steps:

In Zenduty:

  1. To add a new AppOptics integration, go to Teams on Zenduty and click on the team you want to add the integration to.

  2. Next, go to Services and click on the relevant Service.

  3. Go to Integrations and then Add New Integration. Give it a name and select the application AppOptics from the dropdown menu.

  4. Go to Configure under your Integrations and copy the Webhook URL generated.

In AppOptics:

  1. Log into AppOptics.

  2. Go to Home and add a new host as per your requirements.

  3. Now select Create alert -> create a new alert and fill in all the required details.

  4. Then select set notifications.

  5. Paste the copied URL in the field and fill in the details.

  6. AppOptics is now integrated.

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