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Panopta Integration Guide

Panopta helps you monitor your servers, your on-premise network, the global cloud, and cloud platform data, in one thorough, affordable solution.

What can Zenduty do for Panopta users?

With Panopta's Integration, Zenduty sends new Panopta alerts to the right team and notifies them based on on-call schedules via email, text messages(SMS), phone calls(Voice), Slack, Microsoft Teams and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed. Zenduty provides your NOC, SRE and application engineers with detailed context around the Panopta alert along with playbooks and a complete incident command framework to triage, remediate and resolve incidents with speed.

Panopta allows for monitoring of private infrastructure that sits behind secure firewalls, allowing of robust reporting of alerts, which Zenduty handles as Incidents that are easily triagable.

You can also use Alert Rules to custom route specific Panopta alerts to specific users, teams or escalation policies, write suppression rules, auto add notes, responders and incident tasks.

To integrate Panopta with Zenduty, complete the following steps:

In Zenduty:

  1. To add a new Panopta integration, go to Teams on Zenduty and click on the team you want to add the integration to.
  2. Next, go to Services and click on the relevant Service.
  3. Go to Integrations and then Add New Integration. Give it a name and select the application Panopta from the dropdown menu.
  4. Go to Configure under your Integrations and copy the Webhook URL generated.

In Panopta:

  1. Sign in Panopta.

  2. Go to settings > Integrations. Select webhook and click on configure.

  3. Label your webhook and set request as POST, paste the URL copied earlier, select the paylod type as form variable and fill the form variable as shown below.

  4. Go to Monitoring > Alert Timeline. Add a new timeline. Add a new event into this timeline. Fill the necessary details and select the integration that you have created earlier. Click add.

  5. Go to instances and configure the matrices that you want to monitor. Give threshold and select the severity and in notify with timeline select the alert timeline.

  6. Panopta is now integrated with Zenduty.

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