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Integrations

AppSignal Integration Guide

AppSignal APM offers error tracking, performance monitoring, dashboards, host metrics, and alerts. Built for Ruby, Ruby on Rails, Elixir, Node.js, and JavaScript.

What can Zenduty do for AppSignal users?

With AppSignal's Integration, Zenduty sends new AppSignal alerts to the right team and notifies them based on on-call schedules via email, text messages(SMS), phone calls(Voice), Slack, Microsoft Teams and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed. Zenduty provides your NOC, SRE and application engineers with detailed context around the AppSignal alert along with playbooks and a complete incident command framework to triage, remediate and resolve incidents with speed.

You can also use Alert Rules to custom route specific AppSignal alerts to specific users, teams or escalation policies, write suppression rules, auto add notes, responders and incident tasks.

To integrate AppSignal with Zenduty, complete the following steps:

In Zenduty:

  1. Go to Teams and click on the team you want to add the integration to.

  2. Next, go to Services and click on the relevant Service.

  3. Go to Integrations and then Add New Integration. Give it a name and select the application AppSignal from the dropdown menu.

  4. Go to Configure under your Integrations and copy the generated Webhook URL.

In AppSignal:

  1. Login to your AppSignal dashboard. Navigate to the App settings section.

  2. Navigate to Notifications > Notifiers. Click on Add integration and select Webhook.

  3. Assign a name to this webhook integration, choose the Send notifications for these events configuration according to your preferences, and then paste the Webhook URL copied from Zenduty into the Webhook URL field. Finalize the setup by clicking on Submit.

  4. For Uptime monitoring, navigate to Uptime Monitoring > Add uptime monitor. Provide Name, URL and other configurations as per your requirements. Under Notify me through select the integration which we created in previous steps.

  5. AppSignal has now been successfully integrated with Zenduty.

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