Slack Webhook Integration Guide
The Slack Outgoing webhook integration lets you create incidents whenever a message enters a Slack channel, either by a user or a bot. To integrate Slack Webhook Outgoing with Zenduty, complete the following steps:
In Zenduty:
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To add a new Slack Webhook Outgoing integration, go to Teams on Zenduty and click on the team you want to add the integration to.
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Next, go to Services and click on the relevant Service.
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Go to Integrations and then Add New Integration. Give it a name and select the application Slack Webhook Outgoing from the dropdown menu.
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Go to Configure under your integrations and copy the webhooks API Webhook generated.
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Go to your Team Slack and click on Apps. Search for Outgoing Webhook. Go to the Outgoing Webhook configuration page.
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Select a channel or Trigger words for which you want to create an incident.
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In the URLs section, paste the URL copied in step 4.
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Click on Save Settings.
Slack outgoing integrations is now setup with Zenduty.