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SAML and Single Sign On

Set up OneLogin as your SAML Identity Provider

Here's a walk-through of setting up OneLogin as your SAML Identity Provider. This allows your team to log into Zenduty without a new email / password combination.

  1. Log in to Zenduty as an account owner. In another tab, Log into OneLogin as an administrator.

  2. In Zenduty, click on your name in the top right corner, which will reveal a dropdown with your account's domain name. Copy your account domain name for later use.

  3. Go to your OneLogin admin dashboard. Click on Applications. Click on Add App and search for SAML Custom Connector (Advanced) in the OneLogin application marketplace. Click on the Connector that shows up, Edit the name & connector icon if necessary and click Save on the top right.

  4. Inside the connector that was previously created, head to Configurations. Fill in the given details:

    OneLogin Zenduty
    RelayState Zenduty Domain Name (Earlier copied)
    Audience (EntityID) https://www.zenduty.com
    ACS (Consumer) URL Validator https://www.zenduty.com/api/account/saml/acs/
    ACS (Consumer) URL https://www.zenduty.com/api/account/saml/acs/

  5. Next head to Parameters and add three values, namely email, first_name and last_name. Select the appropriate value for the same.
    Note: Make sure to check the Include in SAML assertion flag.

  6. Next, In Zenduty, Head to Single Sign-On Tab in the Accounts page.

  7. In the SSO form, under Select SSO Provider select OneLogin SSO.

  8. Now, in Onelogin, click on SSO. Here, you'd find the X.509 Certificate, Issuer URL and SAML 2.0 Endpoint.

  9. Under the X.509 Certificate, select View Details and copy the Certificate And paste in the Certificate field in Zenduty.

  10. Copy the Issuer URL in the previous tab and paste it in SAML Entity ID field in Zenduty.

  11. Copy the SAML 2.0 Endpoint (HTTP) in OneLogin and paste it in SAML endpoint field in Zenduty.

  12. Click on Save Details in the SSO form to complete your SSO setup!

  13. To test OneLogin SSO, logout of your Zenduty account. Login to your OneLogin account and from the application list, click on Zenduty. You will be logged into Zenduty.