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Papertrail Integration Guide

Papertrail helps you monitor your servers, your on-premise network, the global cloud, and cloud platform data, in one thorough, affordable solution.

What can Zenduty do for Papertrail users?

With Papertrail's Integration, Zenduty sends new Papertrail monitoring alerts to the right team and notifies them based on on-call schedules via email, text messages(SMS), phone calls(Voice), Slack, Microsoft Teams and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed. Zenduty provides your NOC, SRE and application engineers with detailed context around the Papertrail monitoring alert along with playbooks and a complete incident command framework to triage, remediate and resolve incidents with speed.

You can also use Alert Rules to custom route specific Papertrail alerts to specific users, teams or escalation policies, write suppression rules, auto add notes, responders and incident tasks.

To integrate Papertrail with Zenduty, complete the following steps:

In Zenduty:

  1. To add a new Papertrail integration, go to Teams on Zenduty and click on the team you want to add the integration to.
  2. Next, go to Services and click on the relevant Service.
  3. Go to Integrations and then Add New Integration. Give it a name and select the application Papertrail from the dropdown menu.
  4. Go to Configure under your Integrations and copy the Webhook URL generated.

In Papertrail:

  1. Sign in Papertrail.

  2. Under the All Systems column, select the system for which you want to manage logs.

  3. Search for the logs for which you want alerts to be triggered. In this case, we are searching for “systemd” logs.

  4. Under create a new search, enter the name of search and click on Save and Setup Alert.

  5. Click on Webhook.

  6. Under Alert Conditions, set the alert frequency and when the alert should be triggered.

  7. Under Webhook URL,paste the link copied earlier. Click on Create Alert.

  8. Papertrail is now integrated.

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