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AppBeat Integration Guide

AppBeat allows you to monitor your online service proactively so you can react before it affects your users.

What can Zenduty do for AppBeat users?

With AppBeat's Integration, Zenduty sends new AppBeat alerts to the right team and notifies them based on on-call schedules via email, text messages(SMS), phone calls(Voice), Slack, Microsoft Teams and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed. Zenduty provides your NOC, SRE and application engineers with detailed context around the AppBeat alert along with playbooks and a complete incident command framework to triage, remediate and resolve incidents with speed.

Whenever AppBeat triggers an alert based on a predefined condition, Zenduty will create an incident. When that condition goes back to normal levels, Zenduty will auto-resolve the incident.

You can also use Alert Rules to custom route specific AppBeat alerts to specific users, teams or escalation policies, write suppression rules, auto add notes, responders and incident tasks.

To integrate AppBeat with Zenduty, complete the following steps:

In Zenduty:

  1. To add a new AppBeat integration, go to Teams on Zenduty and click on the team you want to add the integration to.

  2. Next, go to Services and click on the relevant Service.

  3. Go to Integrations and then Add New Integration. Give it a name and select the application AppBeat from the dropdown menu.

  4. Go to Configure under your integrations and copy the Webhook URL generated.

In AppBeat:

  1. Log in to AppBeat, and go to Alerting -> Third Party Service Integration.

  2. Under the Add new integration dropdown, select the Dynamic Webhook option.

  3. Fill out the required information (the Zenduty URL must be entered in the Webhook URL field) and save the integration.

  4. To create a new check, first go to Services & Checks and click on the Add New Service button.

  5. When creating the new service, in the Notification types tab, be sure to select the created webhook.

  6. Once the new service is created, click on the Checks tab and click on the Add a New Check button.

  7. Fill in the required information and save the check.

  8. AppBeat is now integrated with Zenduty!

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