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Atatus Integration Guide

Get deeper insight into performance issues and crashes affecting your apps using Atatus's performance monitoring and error tracking service.

What can Zenduty do for Atatus users?

With Atatus's Integration, Zenduty sends new Atatus alerts to the right team and notifies them based on on-call schedules via email, text messages(SMS), phone calls(Voice), Slack, Microsoft Teams and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed. Zenduty provides your NOC, SRE and application engineers with detailed context around the Atatus alert along with playbooks and a complete incident command framework to triage, remediate and resolve incidents with speed.

Whenever Atatus triggers an alert based on a predefined condition, Zenduty will create an incident. When that condition goes back to normal levels, Zenduty will auto-resolve the incident.

You can also use Alert Rules to custom route specific Atatus alerts to specific users, teams or escalation policies, write suppression rules, auto add notes, responders and incident tasks.

To integrate Atatus with Zenduty, complete the following steps:

In Zenduty:

  1. To add a new Atatus integration, go to Teams on Zenduty and click on the team you want to add the integration to.
  2. Next, go to Services and click on the relevant Service.
  3. Go to Integrations and then Add New Integration. Give it a name and select the application Atatus from the dropdown menu.
  4. Go to Configure under your Integrations and copy the Webhook URL generated.

In Atatus:

  1. Login to Atatus.

  2. Click on New Project -> Select Infrastructure.

  3. Follow the steps to configure the server and click on I’m done.

  4. Click on Alerting in the dashboard.

  5. Click on Notification Channels and click create new notification channel.

  6. Select Webhook from the Channel type drop-down menu and give your channel a name.

  7. Paste the copied link in the URL field and click Create Channel.

  8. Click on Alert Policies. Give the Alert policy a name and set the incident preference as By policy.

  9. Select the Notification Channel and click Create Policy.

  10. Select the product and the metric. Set a threshold for Critical and Warning.

  11. Enter the rule name and click Create Rule.

  12. Atatus is now integrated.

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