Skip to main content


API Integration Guide

Implement any application or service with Zenduty using the Webhook API Integration.

To integrate any Application's Webhook with Zenduty, complete the following steps:

In Zenduty:

  1. To add a new API integration, go to Teams on Zenduty and click on the team you want to add the integration to.
  2. Next, go to Services and click on the relevant Service.
  3. Go to Integrations and then Add New Integration. Give it a name and select the application API from the dropdown menu.
  4. Go to Configure under your integrations and copy the Integration key generated.

In your Application/Service:

  1. To create an alert from your application, send a post request to:<integration-key>/
  • Here, the integration key that was copied earlier is to be used.
  1. Add post parameters by following the table below :

    Name Type Default Example Required
    message String None This becomes the incident title. Yes
    summary String None This is the incident summary. No
    alert_type String Info Choices - critical, acknowledged, resolved, error, warning, info. Yes
    suppressed Boolean False True or False No
    entity_id String None A unique id for the alert. If not provided, the Zenduty API will create one. No
    payload JSON None A JSON payload containing additional information about the alert. No
    urls Array None An array containing JSON schema of urls related to alerts. No
  • In the headers, the Content type should be set to "application/json"
  • 'Content-Type: application/json'
  • For a more detailed explanation of the fields, click here.
  • For cURL requests:
 curl -X POST[integration-key]/ -H 'Content-Type: application/json' -d '{"alert_type":"critical", "message":"Some message", "summary":"some summary", "entity_id":"some_entity_id", "urls":[{"link_url": "","link_text": "Alert URL"}]}'
Zenduty SignUp